Return & Refund Policy

Due to the digital nature of our products, no refunds can be issued once a file has been purchased and downloaded.
All sales are final.

However, if you experience any technical issue (corrupted file, broken download link, wrong item, etc.), we will do our best to resolve the problem.
In some cases, an exchange or a new download link may be offered.

For any request, please contact us at: dtfembroidery69@gmail.com, including your order number and a description of the issue.
We are committed to providing a quick and fair resolution.